Privacy Policy

This policy explains what information Delta Trading & Commercial Agencies S.A.E. (“Delta”, “we”) collects through this website, and how we use it.

Who we are

Delta Trading & Commercial Agencies S.A.E., 21 Soliman Abaza Street, Mohandessin, Giza, Egypt. You can reach us about privacy at info@deltatrading-eg.com or on +20 2 358 27 333.

What we collect

You can browse this website without telling us who you are. We only collect personal information when you send us an enquiry through the contact form. The form asks for:

• your name and email address (required);
• your company and phone number (optional);
• the type of enquiry and your message.

Please do not include sensitive personal information in your message.

How we use it

We use the information you send only to answer your enquiry and to follow up with you about the products and services you asked about. We do not sell or rent your information, and we do not use it for unrelated marketing.

How your enquiry reaches us

Enquiries sent through the contact form are stored securely in our website's hosted database, where only authorised Delta staff can read them.

Cookies and tracking

This website does not use cookies, analytics or advertising trackers, and it does not store information in your browser.

Other services the website uses

• Our hosting provider delivers the website. Like any web host, it processes technical information such as your IP address to deliver pages and protect the site from abuse.
• YouTube: some news articles may include YouTube videos. Once playing, YouTube’s own privacy policy applies.
• Google Fonts provides the website’s fonts. Your browser requests them from Google, which receives your IP address.
• Links to Google Maps, WhatsApp, LinkedIn and Facebook take you to those services, whose own privacy policies apply once you open them.

How long we keep it

We keep enquiries for as long as needed to handle them and to maintain normal business records, and then delete them.

Your rights

In line with Egypt’s Personal Data Protection Law (Law No. 151 of 2020), you can ask us to tell you what information we hold about you, to correct it, or to delete it. Email info@deltatrading-eg.com and we will respond.

Changes to this policy

If we change how we handle information, we will update this page and the date at the top.